FREQUENTLY ASKED QUESTIONS
Q: Booking a session
A: To book a session, please begin by filling out the questionnaire on our contact page. Once we receive your inquiry, we will reach out to you via email to arrange a time for a consultation. During this consultation, we will discuss your goals for the session and gather additional information, such as any Pinterest boards or example images that reflect your vision.
Following our conversation, we will require a 50% deposit of your package fee to secure your booking. You can expect to receive a confirmation text or email the day before your shoot, ensuring that we are set to proceed. (Please refer to our cancellation policy below for further details.)
On the day of the shoot, we will begin at the pre-arranged time. Within two weeks after your session, you will receive a file-sharing link containing your photos for review. You may select the number of photos included in your chosen package for retouching and final developments from this folder.
Once you make your selections, we will complete the development and retouching of your chosen images. The final photos will be sent to you via a file-sharing link within one week of your selections, which may take up to three weeks from the date of your session. For additional edits, please consult our policy below.
Q: Can I build my own photography package a la carte?
A: No we do not offer a la carte pricing. Additional options can be added to a package but not taken away.
However, if you reach out and tell us your goals and budget we can find the package that is perfect for you.
Q: Do you have a photography studio?
A: Yes! When you book with us you will have the option of shooting outside in natural light, on location (usually a public park or something similar), in a venue of your choosing, or in our photography studio with controlled lighting and large variety of backgrounds.
Q: Can I choose the session location?
A: Yes, as mentioned above, we are happy to choose a location for you based on your session goals, or you can book your own venue. In this instance we ask that you clear the venue with us before the session is booked so that we can confirm that space and lighting conditions are appropriate to meet your needs. Note: It will be your responsibility to cover all venue rental fees and to obtain proper photography permits before day of session.
Q: Are you willing to travel for a session?
A: Yes, our home base is in Nashville TN but we love to travel. In this instance an additional fee will be required to cover airfare, and accommodations for both the photographer and an assistant.
Q: How far locally are you willing to travel for a session?
A: Anywhere within 30 miles of our home base in Nashville TN. If shoot location exceeds this distance, an additional fee will be required to cover gas expenses.
Q: Where can I use my photos?
A: Anywhere! You will receive a signed release form along with your photos giving you permission to print and post wherever you please. We kindly ask that you tag @Brandonglobalphoto when posting to social media.
Q: What if I have to cancel the session?
A: If you cancel before 48 hours prior to your session, the 50% deposit can be applied to a future session if re-booked immediately. However, if you cancel within 48 hours prior to event you forfeit the 50% deposit.
Q: What if the photographer cancels the session?
A: It is very rare that we have to cancel a session, but in that instance we would work hard to reschedule your session and the 50% deposit you paid would be applied to the rescheduled shoot. However, if you choose not to reschedule, or are not able to, you will receive the 50% deposit back in full.
Q: How soon can I expect to receive my photos?
A: Usually within 2-3 weeks.
First, you will receive a link to view your images online within 7 days of your shoot, this will allow you to select the photos you want to be retouched. (These will not be the finished photos) Once you have confirmed your retouch photos, you will receive a file share link within 7 additional days containing all of your finished photos!
Q: Can I have my raw images? (Can I develop/edit them myself)
A: No. Brandon Global Photography does not provide Raw images. However we work with you to provide a development you are pleased with. Please familiarize yourself with our portfolio in order to know what to expect pertaining to style/development.
Q: How many edit requests can I make?
A: Each photo in your package includes full development plus one retouching pass. Additional retouching requests will incur a fee of $10 per pass.
Q: Will I get every photo that we take?
A: No, You will receive the specific number of photos outlined in the package you choose. For instance, if you select a headshot package that guarantees 5 finished photos, you will only receive those 5. Please note that while we may take up to 100 photos for your review, only the 5 you have chosen will undergo our full development and retouching. If you discover more photos you'd like during your review, you can always purchase additional finished images for $25 each.
Q: Why will I not get every photo we take?
A: At Brandon Global Photography, we value creativity and experimentation, and not every idea translates into a successful image. Our commitment to high-quality work is paramount, which is why we share only those photos that we and our clients are truly proud of. A large part of the quality we offer lies in the development and editing process, not just the photo capture; therefore, we don't provide undeveloped photos or images we don't feel meet our quality standard, even if you plan to edit them yourselves. This approach ensures that we maintain a standard of excellence that reflects our reputation. Thank you for your understanding.
Q: What should I bring to the session?
A: Only yourself and the outfits/accessories needed to make your vision come to life! It’s a great idea to have water, and more options than you think you need for outfits/accessories in case one doesn’t look right on camera.
Q: Can I bring a friend to the session?
A: It’s perfectly acceptable to bring a friend or relative to help with your hair and makeup. We kindly ask, however, that friends and family avoid offering creative critiques or directions unless this has been discussed with us beforehand. If you choose to hire a creative consultant for the shoot, we just ask that you inform us in advance. This way, the consultant can attend the creative meetings before the shoot to ensure they are aligned with our options and style.
Q: How soon will I get my 35mm photos back?
A: 35mm film typically takes about two weeks to develop before they can be viewed or edited. But you will receive a file share link with a digital version of your film photos when the development is finished (usually three weeks after the shoot: two weeks to develop, one week to edit).
Don’t see your question answered here? Feel free to reach out via the contact form with any additional questions. We can’t wait to work with you and bring your photography vision to life!